Frequently Asked Questions
What is Urgent Care?
Urgent care's primarily treat injuries or illnesses that can’t wait for your regular physician, but aren’t serious enough for the ER.
What are our hours?
We are open 7 days a week. Monday – Friday from 8 am to 8 pm and on weekends 10 am – 6 pm. We take our last patient at around 7 pm on weekdays
Do I have to make an appointment to be seen at ERgent Care?
An appointment is not necessary to visit our Jacksonville ERgent Care clinic.
Do you provide treatment options for both children and adults?
Yes, our medical staff is trained to deliver impeccable care to patients of all ages.
Can I go to ERgent Care If I get injured on the job?
Yes, ERgent Care accepts all walk-ins for immediate and general medical care, and offers a variety of Worker’s Comp and Occupational Medicine programs.
What urgent care centers in Jacksonville take insurance?
Most insurances are accepted by ERgent Care Center in Jacksonville. Please call our office if you have questions about your specific plan.
What happens if you do not have insurance?
We accept self pay patients and charge some of the lowest rates in the Jacksonville area. Call us or come in to learn more about our extremely affordable self pay rates.
ERgent Care accepts Cash, Check, Visa, MasterCard and Discover.
Are we an emergency room?
We are NOT an emergency room, but we do provide services late into the evening and weekends. Since we bill your insurance as an Urgent Care, we are less expensive than a comparable emergency room visit. Our self pay rates are also much lower and affordable than that of an Emergency Room.
What is the difference between an emergency room and an urgent care?
Emergency Rooms can provide some additional services compared to an Urgent Care, generally in the area of life threatening illnesses or injuries, and are open 24 hours a day. If you are experiencing a life threatening illness, it is important to go to your closest hospital Emergency Room or call 9-1-1. If you are experiencing an illness that can be treated at an Urgent Care, you will be able to receive a high level of care faster than an Emergency Room, and at a lower cost whether you have insurance or are a self pay patient.
Are there any walk-in urgent cares in Jacksonville near me?
We have two ERgent Care Centers, which are located in the Northside of Jacksonville at 1215 Dunn Avenue, Suite #1, Jacksonville, Florida 32218, and in Fleming Island, 4565 US Hwy 17, Suite 106 Fleming Island, FL 32003
What's the average wait time at a walk-in urgent care in Jacksonville?
At ERgent Care Center in Jacksonville the wait time is much faster than at the emergency room. Typically you will be able to be seen by a medical professional immediately.
Can I get stitches at an urgent care clinic?
ERgent Care Center in Jacksonville is able to provide stitches for cuts or lacerations. Walk-ins welcome, no appointment necessary.
Does an urgent care clinic treat broken bones?
Yes, at ERgent Care Center in Jacksonville your broken bone can be treated as long as it is a closed fracture.
Was dreading going to an urgent care office. The ones I've been to have always been dirty, busy and understaffed. Chose Ergent Care because they have access to my medical record. Waiting area was clean, front desk was courteous, back office was clean, polite and fast. Will def go back if the need arises.
— Jennifer B.