Was dreading going to an urgent care office. The ones I've been to have always been dirty, busy and understaffed. Chose Ergent Care because they have access to my medical record. Waiting area was clean, front desk was courteous, back office was clean, polite and fast. Will def go back if the need arises.
— Jennifer B.
James Biggerstaff, M.D.
Family Medicine Physician
Dr. Biggerstaff has been practicing medicine for almost 40 years graduating in 1975 from Louisiana State University Medical School located in New Orleans. He then went on to complete his residency at the St. Vincent’s Medical Center-Jacksonville in 1978.
When asked what brought him down the path of medicine his response was: “It was my life long goal to be a physician. It was a good thing too, because when I came to do my residency in Jacksonville, I ended up marrying a Florida girl!” Dr. Biggerstaff grew up in Texas, then moved to the Jacksonville area in 1975 after completing Medical School.
Gerardo Montanez, ARNP
Gerardo Montanez Galvis, ARNP is a nursing (nurse practitioner) provider who practices in Jacksonville, FL. He graduated with honors in 2011.
Denise Ward, ARNP
Mrs. Ward graduated in 2012 from Jacksonville University.
When asked what brought her down the path of healthcare her response was: “Being the oldest of nine brothers and sisters, I was always taking care of them and enjoyed taking care of them, particularly when they were sick. I got to play doctor at an early age. I want to be able to show patients and explain how they can be their own advocates in their own health care.”
She believes that her patients would say that she cares and listens.
When she isn’t working you can usually find her at church, watching the Cubs (Chicago) baseball, or Jacksonville Jags football!! If they are not on the TV, then doing anything outdoors.
When asked to define “Awesome Care” she sums it up as: “Good communication between providers and patients.”