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Privacy Policy


Notice of Information Practices and Privacy Statement For ERgent Care Center

How We Collect Information About You: ERgent Care Center and its employees and volunteers collect data through a variety of means including but not necessarily limited to letters, phone calls, emails, voice mails, and from the submission of applications that is either required by law or necessary to process applications or other requests for assistance through our organization.

What We Do Not Do With Your Information: Information about your financial situation and medical conditions and care that you provide to us in writing, via email, on the phone (including information left on voice mails), contained in or attached to applications, or directly or indirectly given to us, is held in strictest confidence. We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that is considered patient confidential, is restricted by law, or has been specifically restricted by a patient/client in a signed HIPAA consent form.

How We Do Use Your Information: Information is only used as is reasonably necessary to process your paperwork or to provide you with health or counseling services which may require communication between ERgent Care Center and health care providers, medical product or service providers, pharmacies, insurance companies, and other providers necessary to: verify your medical information is accurate; determine the type of medical supplies or any health care services you need including, but not limited to; or to obtain or purchase any type of medical supplies, devices, medications, insurance, etc.

You may specifically request that NO information be used whatsoever for promotional purposes, but you must identify any requested restrictions in writing. We respect your right to privacy and assure you no identifying information or photos that you send to us will ever be publicly used without your direct or indirect consent.

Every time I go there they always figure out what's wrong with my baby! I just had to take her their yesterday cause she's throwing up, has a cough & a runny nose! The doctor said she has an upper respiratory infection & they prescribed her an antibiotic! Thank you so much for all y'all have done for my baby!

— Cheyanne C.

Visit one of our Family Care Partners Locations
Visit one of our Family Care Partners Locations

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